admin@austguards.com.au 
1300 784 786
Your reception is often the first thing a visitor sees. Our concierge security officers combine a welcoming front-of-house manner with the training to spot problems early, so your lobby feels safe and looks professional.
What our concierge security service includes
- Greeting and signing in visitors, contractors and deliveries
- Answering queries and directing guests
- Monitoring access points and CCTV
- Responding to alarms and assisting in an emergency evacuation
- Keeping accurate visitor and incident logs
Who it suits
Corporate offices, serviced buildings, medical and professional centres and any site where customer service and security have to work together.
Why AustGuards
- WA licensed security officers
- Available 24/7
- A dedicated client manager for your site
- A site assessment to start, so we recommend what you actually need
- Based in Wangara and serving Perth and Western Australia
Common questions
What is the difference between a concierge officer and a static guard?
A concierge officer is front-facing and customer-service focused as well as security trained. A static guard concentrates on protection and patrols. Many sites use a mix.
Can concierge officers handle reception duties?
Yes, within the scope we agree with you, such as visitor management, mail handling and call redirection.
Get a quote
Call 1300 784 786 or email admin@austguards.com.au, or use our contact page.